oleschoolaggie
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Post by oleschoolaggie on Jul 7, 2011 14:11:53 GMT -5
i've been on vacation and i just got back home from the essence music festival in new orleans. and man, i really had a ball! but as soon as i got home, my next order of business was to call the aggie ticket office and renew my 2 football season tickets.
however, before i had a chance to even dial the phone number, i received a phone call directly from the aggie ticket office encouraging me to renew my season tickets. i've been a consistent season ticket holder for several years now, but this is the very first time i've been called directly by the ticket office encouraging me to renew my season tickets.
wow! the signs are there that our alma mater really needs our financial help. first it was the introduction of the fanzone and now the ticket office is reaching out to season ticket holders to renew their tickets. like i said, i've never gotten a call like this before. nonetheless, my season ticket order was completed this morning and i'm looking forward to the vul opening season game...
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B&GMM 80
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Post by B&GMM 80 on Jul 7, 2011 15:29:47 GMT -5
i've been on vacation and i just got back home from the essence music festival in new orleans. and man, i really had a ball! but as soon as i got home, my next order of business was to call the aggie ticket office and renew my 2 football season tickets. however, before i had a chance to even dial the phone number, i received a phone call directly from the aggie ticket office encouraging me to renew my season tickets. i've been a consistent season ticket holder for several years now, but this is the very first time i've been called directly by the ticket office encouraging me to renew my season tickets. wow! the signs are there that our alma mater really needs our financial help. first it was the introduction of the fanzone and now the ticket office is reaching out to season ticket holders to renew their tickets. like i said, i've never gotten a call like this before. nonetheless, my season ticket order was completed this morning and i'm looking forward to the vul opening season game... |
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Post by AggieGroove on Jul 7, 2011 16:18:48 GMT -5
i've been on vacation and i just got back home from the essence music festival in new orleans. and man, i really had a ball! but as soon as i got home, my next order of business was to call the aggie ticket office and renew my 2 football season tickets. however, before i had a chance to even dial the phone number, i received a phone call directly from the aggie ticket office encouraging me to renew my season tickets. i've been a consistent season ticket holder for several years now, but this is the very first time i've been called directly by the ticket office encouraging me to renew my season tickets. wow! the signs are there that our alma mater really needs our financial help. first it was the introduction of the fanzone and now the ticket office is reaching out to season ticket holders to renew their tickets. like i said, i've never gotten a call like this before. nonetheless, my season ticket order was completed this morning and i'm looking forward to the vul opening season game... Why didn't you call me, I live in the NOLA area.... ;D ;D ;D |
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@ProfBellamy
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Post by @ProfBellamy on Jul 7, 2011 18:28:16 GMT -5
I don't think its a sign that we need financial help, but instead a sign that we are actively courting and making sure that we're reaching out to our athletic supporters.
Now if we made it easier to order season tickets online, then I could have it done by now.
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Deleted
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Post by Deleted on Jul 7, 2011 18:34:57 GMT -5
Wait a minute... Athletics and the Ticket Office never called season ticket holders encouraging them to renew their tickets?
That's like one of the most basic things a non-profit, such as A&T should have been doing already.
Better late than never...
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Post by The Professor on Jul 7, 2011 18:48:52 GMT -5
Wait a minute... Athletics and the Ticket Office never called season ticket holders encouraging them to renew their tickets? That's like one of the most basic things a non-profit, such as A&T should have been doing already. Better late than never... That's what happens when sales are down |
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Post by aggierattler on Jul 8, 2011 6:25:14 GMT -5
As the head of both collegiate and pro sports ticket offices for more than 25 years in the past, I can attest that this is exactly what the ticket office should have been doing for years. And, NO, it is not a sign that "sales are down."  It's a sign that the athletics department has finally become totally PROACTIVE in its approach to generating revenue. As soon as the season ends, the ticket office should be calling every one of it's accounts and offering seating upgrades in seating locations. Season ticket renewals should be mailed very early, with a small deposit required to renew seats and staggered payment options should be offered to complete the payment process. ALL UNPAID RENEWALS SHOULD BE CALLED AT LEAST TWICE BEFORE THE RENEWAL DEADLINE ARRIVES. And all accounts should be called DURING THE SEASON to ask about any problems or concerns. CUSTOMER SERVICE from the ticket office can go a long way in increasing revenue and keeping your top customers (your season ticketholders) happy and coming back year-after-year. IT ONLY TAKES " EFFORT." ;D Great job, Patsy & Gang.  |
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oleschoolaggie
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Post by oleschoolaggie on Jul 8, 2011 8:25:38 GMT -5
As the head of both collegiate and pro sports ticket offices for more than 25 years in the past, I can attest that this is exactly what the ticket office should have been doing for years. And, NO, it is not a sign that "sales are down." It's a sign that the athletics department has finally become totally PROACTIVE in its approach to generating revenue. As soon as the season ends, the ticket office should be calling every one of it's accounts and offering seating upgrades in seating locations. Season ticket renewals should be mailed very early, with a small deposit required to renew seats and staggered payment options should be offered to complete the payment process. ALL UNPAID RENEWALS SHOULD BE CALLED AT LEAST TWICE BEFORE THE RENEWAL DEADLINE ARRIVES. And all accounts should be called DURING THE SEASON to ask about any problems or concerns. CUSTOMER SERVICE from the ticket office can go a long way in increasing revenue and keeping your top customers (your season ticketholders) happy and coming back year-after-year. IT ONLY TAKES " EFFORT." ;D Great job, Patsy & Gang. i agree, aggierattler. and not only that, they should also call every football season ticket holder and encourage them to buy basketball season tickets when basketball season comes around. personally, i wouldn't buy season tickets for basketball because i simply can't make it to very many games in greensboro because of those early start times and my 5 hour commute. but i'm sure more of the locals would consider it. hail, i may even consider it just as a donation... |
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oleschoolaggie
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Post by oleschoolaggie on Jul 8, 2011 8:37:15 GMT -5
i've been on vacation and i just got back home from the essence music festival in new orleans. and man, i really had a ball! but as soon as i got home, my next order of business was to call the aggie ticket office and renew my 2 football season tickets. however, before i had a chance to even dial the phone number, i received a phone call directly from the aggie ticket office encouraging me to renew my season tickets. i've been a consistent season ticket holder for several years now, but this is the very first time i've been called directly by the ticket office encouraging me to renew my season tickets. wow! the signs are there that our alma mater really needs our financial help. first it was the introduction of the fanzone and now the ticket office is reaching out to season ticket holders to renew their tickets. like i said, i've never gotten a call like this before. nonetheless, my season ticket order was completed this morning and i'm looking forward to the vul opening season game... Why didn't you call me, I live in the NOLA area.... ;D ;D ;D grove, for folk who don't know, ya just can't beat the essence music festival! especially for single men! there's hundreds of thousands of black folk there and the women outnumber the men by about 20 to 1, and i'm not exaggerating! i've been to a lot of hbcu and african american events in my life, but nothing (and i do mean "nothing") can touch the essence music festival! i've gone 7 years in a row now and you'll never see more beautiful black women every year in one place than at the essence music festival in new orleans! and keep in mind its hosted every year around july 4th, so the women show a whole lot of skin that time of year and they aren't shy at all about putting it on display. simply unbelievable!! stunning!!  |
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trues
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Post by trues on Jul 8, 2011 9:13:58 GMT -5
Its something that we should have done long before now. Its make good business sense. You always reach out to your continue supporters when you don't it could send the message that you are taken for granted. I know personally I have never gotten a call from the ticket office and I don't know many years I have been a continue ticket holders.
I bet the Wake Forest and UNC schools have done this for years.
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Post by 4XLAGGIE on Jul 8, 2011 9:20:40 GMT -5
Patsy has always called folks. Maybe not this early, but she has. Great job Patsy, as usual!
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Deleted
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Post by Deleted on Jul 8, 2011 9:46:19 GMT -5
Patsy has always called folks. Maybe not this early, but she has. Great job Patsy, as usual! Oh okay. Props to Patsy! |
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oleschoolaggie
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Post by oleschoolaggie on Jul 8, 2011 12:54:35 GMT -5
i was gonna purchase my season tickets anyway. but it still feels good to be appreciated, and that's what the phone call did for me.
man, i really wish they would stop having early afternoon basketball games on weekends too. it spoils the atmosphere and it decreases attendance. if they want to increase basketball revenue, one way to do it is to start weekend basketball games in the evening instead of early afternoons.
starting the lady's games around 6pm would be ideal. it gives out of town alums adequate time to travel to greensboro and the undergrads would have plenty of time to sleep in on saturdays after late night partying on friday nights. a winning men's basketball team would also go a long way too...
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oleschoolaggie
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Post by oleschoolaggie on Jul 9, 2011 15:57:18 GMT -5
this must be an oleschoolaggie world's record! i've never received my season tickets within 3 days of placing my order! NEVER!! omg! what are those folks over at the ticket office trying to do! huh? operate like a truly efficient professional ticket office? ;D
can't believe it! got my tickets handed to me in my hand at my house today! and i live in maryland, mind you! omg! i dunno, maybe i'm over reacting or something. but to experience "two" oleschoolaggie first ever's within a 3 day ticket office experience just may not be coincidental. i mean, i got a ticket office phone call for the very first time ever and i got my tickets within 3 days of placing my order for the first time ever.
might this be signs of improvement to our ticket office? or am i just imagining things? i've known times in the past when i didn't receive my tickets for at least a week or even a couple of weeks after placing my order. now, if they could just get that online ticket purchasing functionality improved, then we'd be on to something...
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DECKS
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Post by DECKS on Jul 9, 2011 16:59:07 GMT -5
I've always gotten my tickets within a few days of placing my order.
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It's a sign that the athletics department has finally become totally PROACTIVE in its approach to generating revenue.
